56 Support questions or comments

• 
  Dec 3, 2018
  WpEliteMedia Author

  The latest update 3.1 is published and live
  All issues have been fixed.
• 
  Dec 18, 2018
  topharzan

  Hello Muhammad,thank you for your job.Is there an option to download music videos?
  
• 
  Dec 18, 2018
  WpEliteMedia Author

  Hi,
  Do you mean to download mp3 from YouTube?

• 
  Nov 11, 2018
  Girish Purchased

  Hi,
  
  Purchased the script and uploaded the files as is, but the download link not working says "Failed: No File", here is the URL: fbytdownload.com
  
  Please reply me back ASAP.
  
  Thanks
  
• 
  Nov 12, 2018
  WpEliteMedia Author

  Hi,
  Please confirm first if cURL is installed on your server.
• 
  Nov 12, 2018
  Girish Purchased

  Hi,
  
  Yes, CURL is installed and shows enabled when check through phpinfo().
  
  You can check the details here: http://www.fbytdownload.com/phpinfo.php
  
  Thanks
  Girish

• 
  Mar 1, 2018
  WpEliteMedia Author

  The demo website is updated, now all YouTube urls are working again
  Enjoy update!!!

• 
  Feb 18, 2018
  hmongtojsiab Purchased

  Some video can't to download , Ex : youtube.com/watch?v=xpVfcZ0ZcFM
• 
  Feb 20, 2018
  WpEliteMedia Author

  Hi,
  I'll try to fix this as soon as possible
• 
  Mar 1, 2018
  WpEliteMedia Author

  I just updated the demo website please check and let me know if it's working for you.
  Thanks

• 
  Feb 5, 2018
  Walled

  Hello Mohammad
  Nice Script, before i purshased this script , we need to make some customize showing size function each video example
  SD 11MB
  HD 22.3 MB
  FOR YOUTUBE and FACEBOOK
  
  thanks
• View 11 more replies
• 
  Feb 7, 2018
  WpEliteMedia Author

  Hello,
  This customization would cost you 10$ extra.
• 
  Feb 7, 2018
  Walled

  hello
  this script not working on mobile browser for fb and yt. please solved this problem becoz 50% of user using smartphone
• 
  Feb 7, 2018
  WpEliteMedia Author

  Please provide me the video links that aren't working on smartphone
• 
  Feb 7, 2018
  Walled

  now i am on laptob how send you this links ???
• 
  Feb 7, 2018
  Walled

  check it your self , open facebook using chrome broweser mobile app and search any videos and copy video url, open your script on chrome browser mobile app and paste the url and GO try it
  
• 
  Feb 7, 2018
  Walled

  https://m.facebook.com/story.php?story_fbid=914731278686984&id=466783923481724&ref=bookmarks
• 
  Feb 7, 2018
  Walled

  https://m.facebook.com/story.php?story_fbid=912198388962015&id=2081887345379931
  
• 
  Feb 8, 2018
  Walled

  ??
  
• 
  Feb 8, 2018
  WpEliteMedia Author

  I'm working on it give me a day or two to update the script
• 
  Feb 8, 2018
  Walled

  goos luck
• 
  Feb 13, 2018
  Walled

  hello i want to buy this script fast ,fix it please
• 
  Feb 13, 2018
  WpEliteMedia Author

  Hi,
  I updated the script. Test it here:
  https://venerating-ratio.000webhostapp.com/
  
  I'm too busy with my other projects
• 
  Feb 15, 2018
  Walled

  sir this script have some erorr , cant download any videos
• 
  Feb 15, 2018
  WpEliteMedia Author

  Can you describe the problem?

• 
  Jan 16, 2018
  azadhmeed Purchased

  is support 1080p,4k..ets?
  is responsive mobiles?
• View 4 more replies
• 
  Jan 17, 2018
  WpEliteMedia Author

  It doesn't support 1080p and 4k. These high qualities require you to have a high end dedicated server or your server would down in no time.
  And yes it's responsive to all mobile devices.
• 
  Jan 18, 2018
  azadhmeed Purchased

  I send you email,plz reply
  [email protected]
  
• 
  Jan 18, 2018
  WpEliteMedia Author

  i didn't receive any email
• 
  Jan 18, 2018
  azadhmeed Purchased

  give me your email
• 
  Jan 18, 2018
  WpEliteMedia Author

  I received your email and i replied too.Please check
  
• 
  Jan 18, 2018
  azadhmeed Purchased

  no found, give me your email
  
• 
  Jan 18, 2018
  azadhmeed Purchased

  check..

• 
  Jan 8, 2018
  WpEliteMedia Author

  Get FB-YT Downloader for your WordPress site.I just made a plugin for this script:
  https://www.codester.com/items/5740/facebook-youtube-video-downloader-wp-plugin

• 
  Dec 23, 2017
  WpEliteMedia Author

  The latest update 2.2 is published and live
  All issues have been fixed.

• 
  Nov 30, 2017
  Rohit3 Purchased

  Does it work for mobile users also ? I have bought it and found it is only working for desktop user. Sir, please make it downloadable for mobile users also
  
  for example mobile user will get this type of url : https://m.facebook.com/story.php?story_fbid=1300192723417940&id=216587651778458&_rdr
  
  when i will enter this url it will not work. Same as for YouTube mobile (m.youtube.com)
  
  And why only 720P allow for download? why not 1080P ?
  
  Thanks for amazing work
• 
  Nov 30, 2017
  WpEliteMedia Author

  Dear thanks for suggestion i would release update soon to support these type of url.
  And for your 2nd question about 1080p is, it require you to use dedicated or high end server.

• 
  Nov 21, 2017
  habib124 Purchased

  i see demo website youtube 1080P , 2k 4k video not support why ?
• View 3 more replies
• 
  Nov 21, 2017
  WpEliteMedia Author

  Such feature require you to use dedicated server or it'll destroy your CPU usage and down the server in no time.
• 
  Nov 21, 2017
  habib124 Purchased

  thanks for reply can you possible for add this Scripts mp3 downloader ?
• 
  Nov 22, 2017
  WpEliteMedia Author

  I'll try to add in next update.
• 
  Nov 28, 2017
  habib124 Purchased

  today I'm oder script I'm checked same youtube video not download please check now this link https://www.youtube.com/watch?v=IhdUyiK-TTI
• 
  Nov 28, 2017
  WpEliteMedia Author

  Show me the website where you uploaded he script
• 
  Nov 28, 2017
  habib124 Purchased

  http://9kdownloader.co/